Privacy Policy

Effective Date: 08/20/2025

Bucks County Psychiatric Associates (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website, use our services, or otherwise interact with us.

Information We Collect

Personal Information: We may collect personal information that you provide to us, such as your name, email address, phone number, and payment information.
Health Information (PHI): As a healthcare provider, we may collect and store health-related information, including mental health records, medical history, diagnoses, treatment information, and other data necessary to provide psychiatric services.
Usage Information: We may collect information about your interactions with our website and services, including IP addresses, browser type, operating system, pages visited, and the dates and times of your visits.
Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to collect information about your use of our website and services.

How We Use Your Information

We may use the information we collect to:

  • Provide, maintain, and improve our psychiatric services

  • Process billing, payments, and insurance claims

  • Communicate with you regarding appointments, treatment, and care coordination

  • Respond to your questions, requests, and concerns

  • Share necessary information with other healthcare professionals involved in your treatment (with your consent or as required by law)

  • Monitor and analyze trends, usage, and activities in connection with our services

  • Personalize and improve your care experience

HIPAA & Protected Health Information

Bucks County Psychiatric Associates complies with the Health Insurance Portability and Accountability Act (HIPAA). Your Protected Health Information (PHI) is safeguarded and will only be used or disclosed for purposes of treatment, payment, healthcare operations, or as otherwise required by law.

You have the following rights under HIPAA:

  • Right to Access: You may request copies of your medical records.

  • Right to Amend: You may request corrections to your medical information if you believe it is inaccurate.

  • Right to Restrict Disclosures: You may request limitations on how we use or disclose your PHI.

  • Right to Confidential Communications: You may request that we communicate with you through specific methods (e.g., phone, email, mailing address).

  • Right to File a Complaint: If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services (HHS).

How We Share Your Information

We do not sell or share client data with third parties for marketing purposes. Your personal information and PHI are kept confidential and are not disclosed to any outside organizations, except as required by law, with your explicit consent, or for the purposes outlined in HIPAA (treatment, payment, and healthcare operations).

SMS Disclosures

By clicking ‘Subscribe’ you agree to receive recurring informational SMS, MMS, or Email messages from Bucks County Psychiatric Associates. Your click is your electronic signature, and you authorize us to send you text messages on your mobile phone or landline. You understand that consenting to receive SMS messages is not a condition of treatment or services.

 

Your Choices

Account Information: You may update, correct, or delete your account information at any time by contacting us.
Cookies: Most web browsers are set to accept cookies by default. You can choose to set your browser to remove or reject cookies.
Promotional Communications: You may opt out of receiving promotional emails from us by following the instructions in those emails or by contacting us.

Contact Us

If you have any questions about this Privacy Policy or your privacy rights, please contact us at:

Bucks County Psychiatric Associates
660 Newtown Yardley Rd #204
Newtown, PA 18940, United States